Manager, Children and Young People’s Services, Stoke-on-Trent City Council, 2012

“I was an observer in one of the discussions and the person taking on the Devil’s Advocate role asked some really challenging questions….but done in such a way that the person presenting the issue didn’t feel defensive or threatened…” I thought, Yes – this is what we need to achieve – ability to challenge safely”.  It was significant for me because I talked to my team about the benefits of someone taking on this role and making us look at things from a very different perspective – they were up for it.” Manager, Children and Young People’s Services, Stoke-on-Trent City Council, 2012